Privacy Policy
At Tophermes, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our website, Tophermes.ru, and our online store.
By using our website and services, you agree to the terms outlined in this policy. We may update this policy from time to time, and we encourage you to review it periodically. The latest version will always be accessible via the "Privacy Policy" link on our website.
1. Information We Collect
We collect personal information to provide you with a seamless and personalized shopping experience. This primarily occurs during the checkout process when you create an account and place an order.
The information we collect includes:
Contact Details: Your name, mailing address, email address, and telephone number.
Account Credentials: Your username (which is your email address) and a unique password you create.
Order Information: Data regarding your product interests and purchase history.
Please note: For your security, we do not store sensitive credit card information on our servers. All payment data is processed through our secure payment gateway.
2. How We Use Your Information
Your information allows us to fulfill your orders and enhance your experience with us. We use it for the following primary purposes:
To process, ship, and track your orders.
To manage your account and provide customer support.
To personalize your browsing experience on our site.
To communicate with you about your orders, services, and, if you have opted in, about products and promotions.
We value your trust and are committed to responsible data handling. Tophermes does not sell or rent your email address. We may occasionally share your information with reputable third-party partners (e.g., shipping carriers) strictly to fulfill our services to you, and we require all partners to handle your data securely and confidentially. We will not use your information for purposes unrelated to those described here without giving you an opportunity to opt-out.
3. Your Control and Choices
You have control over your personal information. Here’s how you can manage it:
Accessing Your Data: You can view your order history and personal details by logging into "My Account" on our website.
Updating Information: You can update your information directly in "My Account" or by requesting assistance from our customer service team at Tophermesru@gmail.com. For security, we will need to verify your identity before making changes.
Password Recovery: If you forget your password, you can request a reset link to be sent to your registered email address.
Marketing Communications: If you wish to be removed from our marketing email list, please email us at Tophermesru@gmail.com with "Unsubscribe" in the subject line.
4. Data Security
We take the security of your data seriously. Our website is secured with 256-bit Secure Socket Layer (SSL) encryption technology, which protects your personal and order information during transmission by encrypting it, making it unreadable to anyone except Tophermes.
5. Cookies
To improve your online experience, our website uses "cookies." These are small text files stored on your device that help us:
Remember your preferences and login information (when you use the "Remember Me" function).
Speed up site performance and your browsing experience.
Understand how our site is used to help us make improvements.
You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of our website.
6. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us, and we will take steps to delete such information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact our customer service team at Tophermesru@gmail.com.