delivery

Tophermes Shipping Policy & Options‌

We offer two convenient shipping methods to suit your needs:

Standard Air Mail (Post)‌

Delivery Time:‌

EU & USA: ~15 days

Other countries: 20–45 days

Ideal for free time customers,more Safer but need more days

Express Shipping (DHL/UPS/FedEx/TNT/ARAMEX)‌

Delivery Time:‌ 5–7 days

Ideal for urgent orders

Key Shipping Policy Details‌

Processing Time:‌

Items in stock ship within 3–5 days after payment.

Made-to-order bags require 20–30 days for craftsmanship.

Pre-Shipment Verification:‌

You’ll receive a video confirmation of your order before dispatch.

Customer Responsibilities:‌

Provide ‌exact shipping details‌ (address, phone, email) to avoid delays.

Be available to ‌sign for‌ your package upon delivery.

International customers may incur ‌customs fees/taxes‌ (not covered by us).

Tracking & Support:‌

We’ll email you a ‌tracking number‌ and monitor delivery until it arrives.

If your package is held by customs or lost, we’ll ‌resend it at no extra cost‌.

Important Notes:‌

Address accuracy is critical:‌ We ship to the address you provide—no liability for errors.

Gift declaration:‌ We declare low invoice values to minimize customs fees, but unexpected charges may still apply.

Contact us immediately‌ if you have questions about shipping.

Your satisfaction is our priority—we’re here to ensure your Tophermes experience is seamless!